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SAP Solutions for Telecommunications

Empower your telecommunications business with SAP solutions that unify customer, network, and financial data into a single, scalable platform. Notium’s SAP suite enables operators to streamline service delivery, optimise capital investments, and deliver exceptional customer experiences.

Key Challenges in the Telecommunications

Telecommunications operators must navigate rapid technological evolution, stringent regulatory requirements, and fierce competition, all while delivering seamless, high-quality services. Legacy systems, fragmented data, and complex partner ecosystems further complicate the ability to innovate and monetise networks effectively.

Network Modernisation and 5G Roll-out

Upgrading legacy infrastructure to support 5G, edge computing, and IoT services requires significant capital investment and meticulous capacity planning.

Customer Experience and Churn Reduction

Maintaining consistent service quality across voice, data, and digital channels is critical for customer retention. AI-driven sentiment analysis and proactive fault detection help identify at-risk subscribers and resolve issues before escalation.

Regulatory Compliance and Data Privacy

Operators face evolving regulations on spectrum usage, data localisation, and privacy (such as GDPR). Automated reporting workflows and robust audit trails are essential to demonstrate compliance across multiple jurisdictions.

Revenue Assurance and Fraud Prevention

Complex billing models, roaming agreements, and partner settlements create risks of revenue leakage. Real-time monitoring of signalling, usage, and billing data combined with machine-learning fraud detection ensures accurate invoicing and protects margins.

Contact our telecommunications experts

Suat Ozdemir
Associate partner
PHONE
+44 121 387 7695

End-to-End SAP Solutions Tailored for Telecommunications

Our integrated SAP suite for telecommunications unifies customer lifecycle management, network operations, and financial management on a single platform. This empowers operators to accelerate service innovation, optimise capital expenditure, and deliver outstanding digital experiences. By combining order-to-cash automation, predictive network analytics, and real-time financial insights, telecoms can streamline complex roaming settlements, manage multi-vendor infrastructures, and ensure regulatory compliance, all while maximising revenue and customer satisfaction.

Planning & Consolidation

Support multi-entity financial planning and global consolidation with speed, control, and transparency. Enable accurate budgeting for network roll-outs, align capital expenditure forecasts with service launch timelines, and streamline currency translation and intercompany eliminations.

Collaborate on 5G capital investment plans, spectrum auction budgets, and operational expense forecasts in real time. Run scenario analyses to assess cost-benefit trade-offs and resource allocation.

 

Consolidate revenue, cost, and asset data into a single framework for transparent, end-to-end financial reporting. Accelerate close cycles and deliver board-ready reports on network performance and profitability.

Automated group-level consolidation across multiple legal entities and currencies.

Profitability & Performance

Continually analyse service profitability and operational efficiency to sustain margins in a rapidly evolving market. Model costs, revenues, and resource utilisation across network layers and customer segments to identify underperforming services, optimise pricing strategies, and reallocate investment to high-value areas.

Enable detailed cost-to-serve and revenue-to-serve analyses by ingesting usage, roaming, and interconnect data. Simulate the financial impact of new tariff plans, network upgrades, and promotional offers in real time.

Data Management & Financial Insights

Telecommunications providers generate vast volumes of data—from network event logs and customer usage metrics to billing records and partner settlements. SAP solutions harmonise disparate sources into a unified, compliant analytics platform, enabling real-time performance monitoring, accurate forecasting, and swift regulatory reporting.

Centralise and virtualise data from OSS/BSS, CRM, and ERP systems, creating a single source of truth. Accelerate data ingestion pipelines, support ad-hoc analysis, and ensure governance across all data domains.

Aggregate high-frequency operational and financial data into scalable, in-memory cubes. Leverage pre-built telecom content models for rapid deployment of KPI dashboards on network utilisation, churn rates, and ARPU.

 

Deliver role-based, self-service reports directly within core transaction systems. Empower finance and operations teams to drill into order-to-cash processes, cost-to-serve calculations, and intercompany reconciliations without switching applications.

Reporting, Risk & Compliance Analytics

Telecom operators must adhere to stringent regulatory regimes and proactively manage risk exposure. SAP solutions automate compliance workflows, deliver transparent regulatory reporting, and provide real-time risk insights.

Deliver pre-configured, interactive dashboards for licence compliance, spectrum usage, and service-level performance. Enable drill-through into root-cause analyses and automated alerts for out-of-tolerance metrics.

Automate the preparation, review, and publication of regulatory filings and financial disclosures. Ensure consistency across formats, maintain audit trails, and accelerate stakeholder sign-off.

Predictive Planning & AI

Anticipate network demand, optimise capital expenditure, and mitigate churn in a fast-moving telecoms market. SAP’s AI-driven tools facilitate forward-looking planning, enrich scenario analyses, and surface prescriptive actions.

Leverage machine-learning models to forecast subscriber growth, traffic volumes, and revenue streams. Integrate external factors such as device launches or promotional campaigns for enhanced accuracy.

Embed conversational AI into planning processes to generate narrative summaries of performance drivers, propose capacity reallocations, and simulate “what-if” scenarios—empowering cross-functional teams to collaborate on strategic decisions.

Case Studies

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WHY NOTIUM?

Why choose Notium as your SAP partner in Telecommunications?

The telecoms market is transforming. Your SAP solutions must lead the way. We deliver specialised telecoms expertise and rapid deployment of powerful SAP analytics, enabling network modernisation, automated compliance, and superior customer experiences.

Trusted partner to leading telecommunications operators and service providers.

Deep SAP analytics expertise tailored for network demand forecasting, CapEx planning, and customer churn reduction.

Fast-track implementations using proven SAP methodologies for complex billing, roaming, and revenue assurance systems.

Experienced in integrating complex network (e.g., event logs), customer, and financial data into a single, unified analytics platform.

Support for automating complex regulatory (e.g., GDPR, spectrum usage) and compliance reporting with audit-ready dashboards.

Services

Notium Services for Telecommunications

Specialised SAP consulting services designed to help operators modernise networks, ensure compliance, and optimise capital investment and customer value.

Project Implementation

End-to-end SAP implementation (SAC, PaPM, Datasphere) tailored for telecoms, ensuring rapid integration of your network, billing, and financial data.

Back on Track Service for Telecommunications

A structured 6-step recovery process to get struggling SAP network, finance, or compliance projects back on schedule and delivering value.

Team Up Services – Telecoms Expertise

Embed our expert SAP consultants into your team to accelerate critical projects like 5G roll-out planning, CapEx forecasting, or churn analysis.

Tailored SAP Training

Practical, hands-on training for your teams, focused on telecoms-specific processes like network analytics, profitability modelling, and compliance reporting.

SAP Support Desk for Telecoms

Responsive SAP support built for the high-availability needs of telecoms, ensuring minimal disruption to your critical billing and revenue assurance systems.

Quality Assurance for Retail SAP Projects

Independent audits of your SAP stack to validate data privacy (GDPR), regulatory reporting accuracy, and revenue assurance controls.

Frequently Asked Questions about SAP in Telecommunications

Notium focuses on the industry's main challenges: the high capital investment for Network Modernisation (5G), reducing Customer Churn, managing complex Regulatory Compliance (GDPR), and ensuring Revenue Assurance by preventing fraud and billing leakage.

By using SAP Analytics Cloud Planning and SAP Group Reporting, Notium helps operators align capital expenditure (CapEx) forecasts with service launch timelines and accurately budget for complex network roll-outs across multiple entities.

Notium uses SAP Datasphere and SAP BW/4HANA to harmonise disparate data (like network event logs, billing, and customer metrics). For compliance, it implements SAP Analytics Cloud – Regulatory Dashboards to automate reporting workflows and provide robust audit trails.

Notium uses SAP Predictive Forecasting and SAP Joule (Generative AI). These AI-driven tools help anticipate network demand, optimise capital expenditure, and identify at-risk subscribers to help mitigate churn.

Let’s modernise financial operations together.

Speak with a Notium SAP consultant for Banking & Financial Services